Privacy Policy

Bizketch ("Company") has established this Privacy Policy to protect user personal information and to promptly handle related complaints in accordance with applicable laws.

Article 1 — Data We Collect

We collect the minimum personal information necessary to provide the service:

DataHowPurpose
Name, email, profile imageSocial login (Google)User identification, service delivery
Payment info (transaction ID, amount, status)PayPal / payment processorPayment processing, credit top-up
Usage logs (generation history, credit usage)Auto-generated during useService improvement, usage analytics

We do not store raw card numbers or CVCs. Payments are securely processed through our payment partners.

Article 2 — How We Use Your Data

  • Account management: User identification and authentication
  • Service delivery: AI generation, history management, credit tracking
  • Payment processing: Credit top-up, subscription management, refunds
  • Service improvement: Quality enhancement, usage analytics
  • Customer support: Complaint handling, announcements

Article 3 — Data Retention

  1. Personal data is deleted immediately upon account deletion, except where retention is required by law.
  2. Inactive free accounts may be deleted after 1 year with prior notice.

Article 4 — Data Deletion

  1. Procedure: Data is deleted without delay once the purpose is fulfilled or retention period expires.
  2. Method: Electronic files are permanently deleted using technical methods that prevent recovery.

Article 5 — Third-Party Sharing

We do not share your personal data with third parties, except:

  • When you have given prior consent
  • When required by applicable law or a lawful government request

Article 6 — Data Processors

We use the following data processors to deliver our service:

ProcessorPurpose
PayPalInternational payment processing
PortOneDomestic payment processing (KRW)

Article 7 — International Data Transfers

We transfer data internationally to the following processors, all located in the United States:

RecipientData transferredPurposeRetention
Vercel Inc.Usage logs, cookiesHosting & CDNUntil account deletion or contract end
Supabase Inc.User info, generation history, payment recordsDatabase hostingUntil account deletion or contract end
Functional Software (Sentry)IP address, browser info (on error)Error monitoring90 days
Anthropic, PBCUser input textAI generation (Claude)Transient — not stored
Google LLCUser input textAI generation (Gemini)Transient — not stored
OpenAI, Inc.User input textAI generation (GPT)Transient — not stored
Upstash, Inc.API request metadataRate limiting & cachingUp to 24 hours

None of the above companies use your data for AI model training.

Article 8 — Security Measures

  • Technical: HTTPS/TLS encryption, 6 security headers (HSTS, X-Frame-Options, etc.), API rate limiting, input validation (Zod)
  • Organizational: Minimum-privilege data access, application-level row isolation per user
  • Payment: No raw card data stored; payments processed through PCI-DSS certified partners; webhook signature verification + amount double-check

Article 9 — Your Rights

You may exercise the following rights at any time:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Delete your account (handled automatically on social login disconnect)

Exercise rights via your account settings or by contacting support.

Article 10 — Cookies

  1. We use essential cookies to maintain login sessions.
  2. Vercel Analytics collects anonymous, non-identifying usage data for service improvement.
  3. You may disable cookies via browser settings, but login functionality may be affected.

Article 11 — AI Services and Data

  1. Keywords and generation requests you enter are sent to AI models (Claude, Gemini, GPT) for processing.
  2. AI model providers (Anthropic, Google, OpenAI) do not use API-received data for model training.
  3. Generated content is saved to your account and is not used by us beyond service delivery.

Article 12 — Contact / Data Controller

  • Name: Dongwon Yoon
  • Title: CEO, Dale Company
  • Phone: +82-70-8027-1474
  • Email: support@bizketch.ai

Article 13 — California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Opt out of the sale of personal information (we do not sell personal data)
  • Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@bizketch.ai.

Article 14 — Policy Changes

This Privacy Policy may be updated to reflect changes in law or service. We will notify you of any material changes via the service.

Effective date: March 11, 2026