Help & FAQ

Bizketch is an AI-powered platform that automatically generates business plans. Enter a keyword and a multi-agent AI system handles market research, competitor analysis, and financial modeling to produce a detailed business plan. Government grant format export and PRD generation are also supported.

Bizketch uses three AI models: Claude (Anthropic), Gemini (Google), and GPT (OpenAI). The most suitable model is automatically assigned to each module (market research, competitor analysis, financial modeling, etc.), and if one model encounters an issue, it automatically falls back to the next.

No. Everything you input is used solely to generate your plan. We never share it with third parties or use it for AI model training. While we call external AI APIs (Claude, GPT, Gemini) during generation, their API policies ensure your input is not used for training.

You own all copyright of generated plans. You are free to modify, distribute, and use them commercially. Bizketch claims no rights over generated content.

No. All data is stored in strict isolation per account. Row Level Security (RLS) is enforced at the database level, so only you can access your own data.

When you delete your account, all data is immediately and permanently deleted — account info, generated plans, and payment history. This cannot be undone, so please download any plans you need before deleting.

We support Google social login. No separate sign-up is required — just use your existing Google account to sign in.

You can delete your account from the dashboard. Note that your account data and all generation records will be permanently deleted. If you have unused credits, please request a refund before deleting. For help, email support@bizketch.ai.

Credits are the usage unit for Bizketch's AI generation features. Each action — idea generation, business plan writing, PRD generation — deducts credits.

You receive 10 free credits on sign-up. That's enough for one full cycle in Standard mode (idea discovery → detailed business plan).

International users can pay with PayPal (credit/debit card or PayPal balance). All major cards are accepted.

Unused credits can be refunded within 7 days of purchase. Email support@bizketch.ai with your payment details and reason. Refunds are processed within 3–5 business days.

• Standard mode: GPT-focused with Gemini Flash support — cost-efficient with solid quality.
• Premium mode: Claude (language) + Gemini Pro (data analysis) + GPT (reasoning) — highest quality output. Requires a Basic or higher subscription.

Yes — download as Markdown (.md) or Word (.docx). Use the download button at the top of the plan viewer.

Currently, only keyword-based generation is supported. Upload and analysis of existing plans is planned for a future update.

Email us at support@bizketch.ai. We respond within 1–2 business days.